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How muting kills engagement

On my mission to improve virtual and hybrid work: Stop MUTING, Start Talking!

Ever asked yourself,
why there is this strange silence
and little participation
in virtual meetings?

Before Covid, when many had little technical skills 😉 we learned that muting our microphones prohibits echo and ugly noises. During Lockdowns, we had the chance to learn, how virtual communication works, how important a good camera and lightening is, that a decent microphone dramatically enhances, how your messages come across.

New Work, Hybrid Work – virtual calls, meetings or conferences will stay. But shouldn’t we re-think our behavior, as one common issue in non-physical meetings is the lack of engagement, missing „vibrant“ discussions and an „natural“ atmosphere?

In our research and experimenting we found one important reason for that – and once this is changed, our virtual meetings became a lot better!

If you start your meeting with this:

it feels a bit like someone welcomes you with „SHUT UP – I don’t want to hear you/don’t disturb me!“ At least it is a clear message, not to actively take part, as there is a big fear of ?

Demanding muted microphones
might cause demotivation

Of course there are reasons for muting everyone, but then it would be recommended to use a „Broadcast“ session, where only the speaker can talk. For meetings, workshops or participative events, I would highly recommend, not to demotivate people by demanding „silence“. In the end, this is what I get – disconnected people in listening mode.

We tried: „PLEASE UNMUTE as default“
in many different meetings, workshops and events
and this is what happened:

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Impact of audio and video equipment

In physical meetings or conferences, we try to make a good impression (showing respect) with nice cloth, cool socks or shoes.

Since month I wanted to do this quick „amateur“ video to show you, what big differences the right digital tool-set for virtual or hybrid meetings makes. „Better done than (never) perfect (done)“ – it now became a 2 hour production… and I added many improvement tipps about what I have learned so far.

Please spend some thoughts on your „digital reputation“, who is responsible for it and how you want to be „seen“ or „heard“ by your audience, customers, colleagues, your team or leaders – it’s worth it.

Video takes just 5 Minutes.

virtual or hybrid meetings -the impact of audio and video quality
click to see the YouTube 5 Minute comparison video
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