If you ask for BestPractice in a VUCA context > likely to FAIL
Best Practice is perfect to learn from each other, no doubt. The reason I use this drastic title, because of the experience that even in complex culture, transformation or market situations, we seem to „only“ want this one perfect solution, we can role out in a standardized way – one size fits all – top down… hoping „Best Practice“ means it will drive „best“ results anywhere.
Whenever we feel uncertain, we ask for simple answers. We are conditioned, to reduce complicated things to simple ones. OnePager, Elevator Pitch, KPI (Key Performance Indicators), ROI (Return On Investment), Traffic Light reporting… Nothing wrong, if we are in a simple and maybe in a complicated environment. As the CYNEFIN Framework shows, if you have more than one effects/solutions to one problem or cause (in complicated systems) – it already „depends“ which practice fits.(mehr …)