Knowledge Management in the past decades was aiming for collecting, storing and categorizing knowledge. In my eyes it failed – Huge databases of dead documents have been built with tremendous effort and very little outcome. Usability, maintenance or accessibility – it just did not work – not to mention the never reached ROI (=return of investment). Our perfectionism and demand of having something „final“ before releasing or even publishing just adds another big hurdle for knowledge to become visible (Do you know those topic_final_v3.docx or topic_final_last_version.pptx files ;-))
We can not afford anymore to hide knowledge in databases, eMails or archives – only if we grant easy access to it, we will be able to develop answers for our complex present and future. Building a „learning organization“ and collaborating across borders would be a sustainable way for future demands and challenges.
Knowledge does not need to be „managed“ – it needs to „come alive“ by USING it, SHARING it, (mehr …)