Bridging the Gap: The Human Connection in Remote Work

Update-Datum:

„How can you truly connect with people
when working remotely?“

This question has followed me throughout my career spanning decades of remote collaboration. From 90s phone conferences to today’s advanced video and virtual reality platforms, I’ve witnessed and took an active part in shaping my/our evolution of virtual teamwork.

For nearly 10 years, I’ve operated fully remote while meaningfully connecting with colleagues worldwide, leading teams ranging from 2 to 25,000 people across diverse networks and communities.

connecting virtually - REMOTE statement
connecting virtually – REMOTE statement

I was struck today by Job van der Voort and Marcelo Lebre’s insightful perspective from REMOTE.com that challenges our conventional thinking:

what if our physical workspaces
actually encourage us to be an actor
rather than be authentic?

Video starts at 8:28 with the statement mentioned – or watch the full video (recommended) https://youtu.be/hfDNQFvLqtM?si=mY9sm2oLx7LvprQr

Their discussion perfectly articulates something I’ve observed repeatedly: traditional offices often separate personal identity from professional roles, creating what systems theorist Niklas Luhmann described as „autonomous systems of communication, not collectives of individuals.“

Many of my most successful remote collaboration experiences have consistently demonstrated that virtual environments can/should excel at balancing our humanity with our professional identities.

If humans stay humans (not resources*),
they not only put their expertise in,
but their love, passion and soul!

… and having way more fun getting things done together

*this is why I dislike the HR term „Human Resources“ and loved when our Continental CHRO Ariane Reinhart renamed it to Human Relations. Many others call it „people..“ which I also think is more respectful.

Balancing the profession and human part, creates the foundation of trust essential for effective collaboration and respectful communication. In addition, „profession“ (except it is truly outstanding) does not stick too long in our memory, an emotional connection to another person does.

As we continue shaping the future of work, I remain passionate about developing methods that strengthen human connections across digital spaces, fostering environments where authenticity and professionalism complement rather than compete with each other.

In our organization – together with our global GUIDE network, we developed various specific toolboxes e.g. for

  • Hybrid Moderation
  • Buddy Onboarding
  • Virtual Conferencing
  • VR events
  • Getting things done in asynchronous teams

The REMOTE team also created a list of activities for remote teams, I can highly recommend:

What approaches have you found most effective for building genuine connections in remote settings?

4 Antworten zu „Bridging the Gap: The Human Connection in Remote Work“

  1. Avatar von Lu Houfa
    Lu Houfa

    „what if our physical workspaces actually encourage us to be an actor rather than be authentic?“-great question leads to the meaning of Digital Era!

    1. Avatar von haraldschirmer

      in deed there are some aspects which could lead people to act less authentic. More often I would expect behaviors, rituals and consequnces on certain things…

      1. Avatar von Lu Houfa
        Lu Houfa

        „More often I would expect behaviors, rituals and consequnces on certain things“-It will be very quick to figure out the essence of Digital Transformation based on this principle!
        After all,
        Find possible solution based on where the situation is coming from is the basic to make the meaning adjustment afterwards.

        Last but not the least,
        Survival and Development is always at the core position for what we are doing as they form „hope“ in our heart! Otherwise, human society may facing chaos.

  2. Avatar von Thomas Melz
    Thomas Melz

    What I found most crucial for building strong bonds is having the camera on in Remote work. Here for everyone it seems basics, but this changes from talking to pictures/Anagrams into talking to real person. Also in Remote the Focus on the Face is much higher which transports a lot of our communication.
    I have also experienced that remote work forms deeper bonds, because often some kids/dogs or others drop in, which make us more relatable in my opinion.

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